| iv> | | | | and toner being removed from the roller. The roller |
| If you have a problem with your fax machine, chances | | | | should pick up the paper much better now. If not you |
| are it’s one that I mention in this article. Find the | | | | will need to replace the roller with a new one. Use the |
| solution, read on
| | | | steps above and order an ADF feed roller or a feed |
| There are many makes and models of fax machines, | | | | roller kit. A feed roller kit normally consists of a |
| but they all have certain problems that come up that | | | | pre-feed roller, feed roller and a separation pad. |
| are easy to fix. I have listed four common problems | | | | Replacing this kit will make it feed like new. |
| and will explain the problem and the solution for each. | | | | Lines sending faxes or using the copy feature |
| I charge for this so this is a valuable article for anyone | | | | This is when the faxes that you send or transmit have |
| who has a fax machine. Keep it filed so you can | | | | lines or streaks on them. This is often caused by |
| retrieve it for another time or use it now to repair an | | | | something on the slit glass of the fax machine |
| existing problem. | | | | scanner. To test it, make a copy on your fax |
| Multi-feeding through the automatic document feeder | | | | machine. Is there a line? If yes, print a journal. If |
| This is when you put a stack of papers into the | | | | there is only a line when you copy and no line when |
| automatic document feeder (ADF) and it pulls more | | | | you print a journal, the problem is the slit glass. You |
| than one in at a time. This is called multi-feeding. | | | | will need to clean the slit glass. Lift up the ADF cover |
| Most ADF’s have an item that separates the | | | | and shine a flashlight inside. Look for a small one |
| paper called a separation pad. This wears out after | | | | inch by eleven inch glass. Inspect it for |
| some use and needs to be replaced. Open the ADF | | | | whiteout, ink or foreign matter stuck to it. Remove |
| cover and shine a flashlight up into this area. If it is | | | | the stain by first scrapping it with your finger nail and |
| worn out replace it. You can call the manufacturer | | | | remove as much as you can. Then use an alcohol |
| and speak with the parts department for a | | | | swab to remove the rest. |
| replacement ADF separation pad. Replace it and you | | | | Keeps ringing but never answers or receives faxes |
| will have your ADF working good again. While you | | | | If your fax machine keeps ringing without answering it |
| are repairing this you should also clean or replace the | | | | probably has the auto answer function turned off. |
| ADF feed roller. See Not pulling in originals. A | | | | Look in your owners manual on how to turn on auto |
| little modification I have done many times is flipping the | | | | receive. If you don’t have an operator’s |
| pad over. Some models you can do this and actually | | | | manual it is often located directly on the operation |
| get double the life on the pad. | | | | panel. Set it for on and test it. |
| Not pulling in originals | | | | My service business receives many calls for each of |
| This is when your originals don’t pull in the | | | | these problems. We make an attempt to try and |
| papers when you insert them into the ADF. You can | | | | explain to the customer on how to fix it themselves, |
| use WD-40 to clean this roller. Take a strong cotton | | | | but some people just want to see a technician. |
| cloth that will not tear and saturate it with WD-40. | | | | That’s where I come in, and make an easy |
| Clean the roller well all the way around the surface | | | | dollar. If you want to save money, you can by fixing |
| and then take the dry part and make sure you get all | | | | it yourself and use the money you saved to take a |
| the cleaner off of the roller. You will probably notice | | | | friend out to dinner instead! |
| that the rag is very dirty and black from the ink, dirt | | | | |